FAQ regarding purchasing and maintaining the artworks

Shipment

How the paintings are shipped

I usually ship the paintengs well packed and flat. Only large paintings on canvas can be rolled and shipped in a tube.

Return Policy

Do you accept returns of the paintings

I want my paintings to be in loving hands. That is why I accept returns even in case there is nothing wrong with artworks and you feel that it is not right for you. However I encourage you to read all the datails carefully and to check the photos before the purchase to be sure you buy what you really like. Feel free to contact me with any questions. The returns are accepted during 2 weeks after delivery of the artwork. The return shipment cost is on buyers charge.

Payment

What payment options do you have

You can buy directly from the Shop using a credit card or PayPal. Optionally, I can accept payment in Russian Rubles and Kazakhstan Tenge (Kaspi Bank). Feel free to contact me to arrange a suitable payment method for you.

Caring for Paintings

How to care for oil paintings

Oil paintings are usually shipped flat (if not too big) and unframed. The paintings on stretched canvas can be hanged directly. The paintings on Fabriano Tela paper for oil paintings require framing. It is up to you wether to frame them with glass or without. The glass serves as a protective layer that reduces the contact of the paint layer with the air thus ensures a longer life of the painting.

Keep the painting out of direct sunlight and excessive moisture. Dust it with a soft dusting brush. You can read this article for more information How to maintain an oil painting in a good condition.

How to care for watercolor paintings

Watercolor paintings are usually shipped flat and unframed. They require framing under glass.

I use only archival (acid-free) paper and professional watercolor paint to ensure long life of my paintings. The framing materials you choose should also be acid-free.

It is better to avoid touching the painting surface. Make sure to handle the painting with clean hands.

Keep it away from the direct sunlight and excessive moisture.

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